Refund Policy
At Pratap Sons, we strive to provide the highest quality products to our customers. However, in the unlikely event that you receive a defective or damaged product, we are committed to making it right.
Eligibility for Refund
If you experience any quality issues with your product, you are eligible for a full refund. To initiate the refund process, please notify us within 3 days of receiving the product.
Refund Process
Once we receive your notification, we will promptly process your refund. Please allow 7 working days for the refund to be credited to your original payment method.
Conditions for Refund
To be eligible for a refund, please ensure that:
- You notify us within 3 days of receiving the product.
- The product is in its original condition, with all tags and packaging intact.
- You provide proof of purchase and a detailed description of the quality issue.
Contact Us
If you have any questions or concerns about our refund policy, please don't hesitate to contact us at Orders@pratapsons.com or +91 7728922221. We're here to help.
By purchasing from Pratap Sons you acknowledge that you have read, understood, and agree to our refund policy.